Dear Patients,
Our office remains open. Due to the COVID 19 pandemic, some of our policies have changed as follows:
If You Have Flu Like Symptoms
Any patient with flu-like symptoms *must* call our office before coming to your appointment. Those symptoms are typically similar to those of the Covid-19 virus.
Covid-19 symptoms can include fever, cough, and shortness of breath. In some cases headache and intestinal distress are experienced. If you have these symptoms, you should contact the office at 1-248-813-0124. We will advise you on how to proceed.
Steps We Are Taking to Keep You Safe
Troy Family Practice follows all appropriate guidelines to keep our patients safe and to minimize infections.
We are requiring that patients who do not require direct assistance into or out of our office to have anyone attending their office visit remain outside and in their vehicle during the appointment. Social distancing is an important part of minimizing the spread of this virus.
We have also adjusted our daily schedule to reduce risk to our patients. We will be scheduling appointments for *well* patients between the hours of 8:00am – 1:45pm. Appointments for patients who are *sick* will be scheduled from 3:00pm – 4:45pm. Not only will this afford separation between well and sick patients, it will also give us an opportunity to clean/disinfect the office between these scheduling blocks.
What You Can Do
- Minimize contact with those who are sick.
- Avoid touching your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- If you suspect you may have COVID-19, call ahead before visiting your doctor.
- Keep your Social Distance from other people at six feet or greater whenever possible.
If You Have More Questions
Due to the high level of concern among our patients, and to the increasing demand on our staff with phone calls about this situation, we ask that you first refer to the Center for Disease Control website for answers to your questions. Keep in mind that most of our information also comes from the CDC, so any answer we provide to you is likely to align directly with information you can obtain yourself.
Center for Disease Control – COVID-19 Information
Sincerely,
Troy Family Practice